ISO EN 15224 Healthcare Quality Management System

ISO EN 15224 Healthcare Quality Management System
The Importance of Quality in Healthcare

Providing quality service in the healthcare sector plays a critical role in patient safety, satisfaction, and corporate reputation. The ISO EN 15224 standard is an international standard that enables healthcare organizations to systematically establish, manage, and continuously improve their quality management systems. As SUSCERT, we support organizations in implementing this standard and completing the certification process professionally.

Scope and Benefits of ISO EN 15224

The ISO EN 15224 standard covers not only the healthcare service delivery process but also process management, risk analysis, patient safety, clinical performance measurements, feedback mechanisms, and continuous improvement practices. By implementing this standard, organizations improve service quality, increase patient satisfaction, and ensure safety in healthcare services. The ISO EN 15224 certification demonstrates that organizations manage quality in accordance with international standards and adopt a patient-centered approach.

Certification Process and Audit Services

SUSCERT offers comprehensive auditing services to healthcare organizations during the ISO EN 15224 certification process. The process begins with analyzing existing quality management practices and identifying deficiencies. Quality policies are then developed, processes are documented, staff training is planned, and internal audits are conducted. With consulting support, organizations can fully prepare for the audit and seamlessly complete the certification process.

Continuous Improvement and Performance Management

The ISO EN 15224 standard encourages continuous monitoring and improvement of healthcare services. Organizations analyze processes using performance indicators and patient feedback and implement necessary improvements. Through SUSCERT consulting, companies utilize quality management as a strategic tool in healthcare and create a patient-centered culture.

Sectoral Importance and Competitive Advantage

The ISO EN 15224 certification is crucial for hospitals, clinics, laboratories, and other healthcare providers. With this certification, organizations can manage healthcare services in accordance with international standards, improve patient safety, and instill confidence in their stakeholders. With SUSCERT's expert support, companies can complete the certification process quickly, effectively, and completely, gaining a competitive advantage in the industry.

International Recognition and Reliability

ISO EN 15224 is an internationally recognized standard and a key reference documenting quality management in healthcare. By obtaining this certification, organizations prove themselves a reliable partner in both local and global markets. SUSCERT supports healthcare organizations in establishing their quality management systems in accordance with international standards and completing the certification process seamlessly.

To request certification services, please contact info@suscert.org

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